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Eyeglasses, Sunglasses and Contact Lenses - Exchanges and Refunds

If you're not 100% satisfied with your glasses, we offer a 30-day return policy from the day you receive your order. See details below. Restrictions for prescription lenses or returns for refunds and exchanges apply.

Please Note: Savile Row eyewear is highly customized and made to order, therefore, returns for refunds or exchanges are not applicable.

If your product happens to be damaged or the prescription is wrong, don't worry...we'll make it right! We'll send you a replacement and pay for all shipping costs–both ways!

Item(s) Exchanges, Store Credit or Refund
Frames Only and Sunglasses FREE within 30 days of receipt of item
(Packaging must be included)
Frames and Sunglasses with Prescription Lenses 10% restocking fee within 30 days of receipt of item
(Packaging must be included)
Contact Lenses FREE within 30 days of receipt of item
(Unmarked, unopened boxes only)

Commonly asked questions:

Can I cancel my order? Details »
How do I return an item? Details »
What should I know about international orders (from outside of the United States)? Details »
What is covered under the 12-month warranty? Details »
Find out about our 30-Day Unconditional Lens Guarantee. Details »